Terms and Conditions of Sale and Use
Last updated: October 11, 2025
1. Introduction
These General Terms and Conditions (“GTC”) govern all contractual relationships between the client and Ultimate Wrap, headquartered at Merchtemsesteenweg 56, 1861 Meise, Belgium.
By accessing our website https://ultimatewrap.be, requesting a quote, or using any of our services, you fully and unreservedly accept these terms and conditions.
2. Services Offered
Ultimate Wrap provides professional automotive customization and protection services:
- Paint Protection XPEL PPF
- Wrapping and color change
- Commercial wraps and vehicle graphics
- Tinted windows
- Brake caliper painting
- Bodywork repair and maintenance
Each service is carried out in our workshop by qualified staff and in accordance with the highest quality standards.
3. Quotes and Orders
All orders must be preceded by a quote request through our online form, by phone, or directly at our workshop.
The quote issued by Ultimate Wrap is valid for 30 days from its date of issue.
The order is considered confirmed only after written acceptance of the quote by the client.
No work will be started without prior written agreement.
4. Pricing and Payments
All prices in our quotes are stated in euros (€) and include VAT, unless otherwise specified.
A deposit may be required when placing an order, depending on the project’s nature.
The balance is due upon vehicle delivery and may be paid by bank transfer, card, or cash.
No vehicle will be released until full payment has been received.
In the event of late payment, legal interest may be charged in accordance with Belgian law.
5. Deadlines and Execution
The indicated completion times are for reference only and provided upon quote validation.
Ultimate Wrap commits to respecting these deadlines whenever possible but cannot be held responsible for delays caused by events beyond its control (stock shortages, mechanical failure, weather conditions, etc.).
6. Warranty and Liability
All our services are carried out with care and include a 6-month or 10,000-km warranty, whichever comes first.
This warranty covers installation defects (bubbles, peeling, abnormal discoloration).
Excluded from warranty:
- Damage caused by accidents, shocks, negligence, or poor maintenance;
- High-pressure washing performed too closely;
- Prolonged exposure to unsuitable chemical products.
No claim will be accepted after the warranty period has expired.
7. Right of Withdrawal
In accordance with current legislation, the right of withdrawal does not apply to custom or made-to-measure services, such as wrapping or specific film cutting.
However, if the order has not yet been started, the client may request cancellation within 48 hours, subject to written approval from Ultimate Wrap.
8. Client Responsibility
The client agrees to:
- Provide a clean vehicle consistent with the description provided in the quote;
- Remove all personal items before handing over the vehicle;
- Report any pre-existing damage before the service.
Ultimate Wrap accepts no responsibility for loss or damage of personal items left inside the vehicle.
9. Claims
All claims must be submitted in writing to the following address:
📧 info@ultimatewrap.be
within 7 days after collecting the vehicle.
After this period, the service will be considered accepted without reservation.
10. Intellectual Property
All visuals, logos, images, texts, and graphics on the ultimatewrap.be website remain the exclusive property of Ultimate Wrap.
Any reproduction, distribution, or use without prior written authorization is strictly prohibited.
11. Personal Data
Information collected through quote or contact requests is processed in accordance with our Privacy Policy, available at:
👉 https://ultimatewrap.be/privacy-policy
12. Governing Law and Jurisdiction
These terms and conditions are governed by Belgian law.
In the event of a dispute, the courts of Brussels shall have exclusive jurisdiction.
13. Contact
For any questions regarding these terms:
📧 info@ultimatewrap.be
📞 03 302 48 89
📍 Merchtemsesteenweg 56, 1861 Meise, Belgium
